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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Glossary: Difference between revisions

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;CRD:Customer Required by Date
;CRD:Customer Required by Date
;CP:Communications Provider
;CP:Communications Provider
;DP:Distribution Point
;KBD:Knowledge Based Diagnostics
;KBD:Knowledge Based Diagnostics
;KCI:Keep Customer Informed
;KCI:Keep Customer Informed
;MFL:Main Fault Location
;MFL:Main Fault Location
;KCI:Keeping Customers Informed (BT term)
:EU:End User
;CA:Customer Apparatus
;CA:Customer Apparatus
;MPF:Metallic Path Facility
;MBORC:Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).
;MBORC:Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).
;AI:Action Item
;AI:Action Item