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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP Phones - Factory Reset: Difference between revisions

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Reset to factory defaults via Phone Interface:
To set the phone back to "Admin mode", press the Settings key:
*Snom 300 - Enter the "Settings" menu, enter the "Configuration" menu, scroll down to "Reset", press "Confirm" button (looks like a tick), then press soft button under "Reset" on display.
*Firmware versions lower than 7.X - Select "Admin Mode".
*Snom 320 - Enter the "Settings" menu, enter the "Configuration" menu, scroll down to "Reset", press "Confirm" button (looks like a tick), then press soft button under "Reset" on display.
*Firmware versions lower equal or greater 7.X - Enter "Maintenance" and select "Admin Mode".
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*Snom 360 - Enter the "Maintenance" menu, scroll down to "Reset Values", press "Confirm" button (looks like a tick).
*On the prompt enter your administrator password, if you have set one, or the default password, which is "0000" (four zeros), and confirm.
*Snom 370 - Enter the "Maintenance" menu, scroll down to "Reset Values", press "Confirm" button (looks like a tick).




Reset lost administrator password by performing a reset to factory defaults via Web User Interface:
Reset to factory defaults via Web User Interface:
*Obtain your phone's IP address and currently used firmware version by pressing the Help button on your Snom 3xx.
*Obtain your phone's IP address and currently used firmware version by pressing the Help button on your Snom 3xx.
*Open any web browser and choose the URL corresponding to your current firmware version:
*Open any web browser and choose the URL corresponding to your current firmware version:
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*Copy the appropriate URL into the address line of your web browser and then change "1.2.3.4" to your phone's actual IP address.
*Copy the appropriate URL into the address line of your web browser and then change "1.2.3.4" to your phone's actual IP address.
*The phone reboots automatically and everything will be accessible again.
*The phone reboots automatically and everything will be accessible again.


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Reset lost HTTP password via Phone User Interface:
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*Snom 360 - Press the "Settings" key and scroll down to "Reset Values". Confirm then enter the Administrator password.
*Snom 320 - Press the "Settings" key and press the soft key below the displayed "Reset" and enter the Administrator password.
*Snom 300 - Press the "Navigation Button" down and scroll until "Configuration". Press the "Navigation Button" right. Confirm then enter the Administrator password.
Retrieved from "http://support.aa.net.uk/VoIP_Phones_-_Factory_Reset"