VoIP Phones - Factory Reset

How to Factory Reset your VoIP Phone:

Snom 3xx/7xx Series

Since firmware version 8.7.3.7 on the Snom 3xx Series it is possible to reset the phone using the key pad by pressing the following key sequence:

* Volume Up * Volume Down #

Default administrator password is "0000".

Reset to factory defaults via Phone Interface:

• Snom 300:
  • Press "Navigation" down to enter the "Settings" menu.
  • Scroll down to "Configuration".
  • Press "Confirm" button.
  • Scroll down to "Reset".
  • Press "Confirm" button.
  • Press button under "Reset" on display.
  • Enter the administrator password then press "Confirm" button.
• Snom 320:
  • Press "Settings" button to enter the "Settings" menu.
  • Scroll down to "Configuration".
  • Press "Confirm" button.
  • Scroll down to "Reset".
  • Press "Confirm" button.
  • Press button under "Reset" on display.
  • Enter the administrator password then press "Confirm" button.
• Snom 360:
  • Press "Settings" button to enter the "Settings" menu.
  • Press 10 for "Maintenance" menu.
  • Press 5 for "Reset Values".
  • Press "Confirm" button.
  • Enter the administrator password then press "Confirm" button.
• Snom 370:
  • Press "Settings" button to enter the "Settings" menu.
  • Press 10 for "Maintenance" menu.
  • Press 5 for "Reset Values".
  • Press "Confirm" button.
  • Enter the administrator password then press "Confirm" button.
• Snom 710:
  • Press button under "Settin" on display.
  • Press 5 for "Maintenance" menu.
  • Press 4 for "Reset Values".
  • Enter the administrator password then press "Confirm" button.

The phone reboots automatically.

Reset to factory defaults via Web User Interface:

• Obtain your phone's IP address and currently used firmware version by pressing the Help button on your Snom 3xx.
• Open any web browser and choose the URL corresponding to your current firmware version:
  • Firmware versions lower than 3.X - http://1.2.3.4/set_base_en.htm?reset=Reset
  • Firmware versions between 3.X and 6.X - http://1.2.3.4/advanced.htm?reset=Reset
  • Firmware versions from 7.X onwards - http://1.2.3.4/advanced_network.htm?reset=Reset
• Copy the appropriate URL into the address line of your web browser and then change "1.2.3.4" to your phone's actual IP address.

The phone reboots automatically.