VMG1312-B10A: Factory Reset: Difference between revisions

Revision as of 19:10, 8 July 2015

Overview

There are 3 configuration settings that the router can be in:

Configured for your line by AAISP
AAISP default settings
ZyXEL Factory settings

When supplied, the router will be in the 'AAISP default settings' state. This is a temporary state and the router will get its own configuration when it first logs in.

Holding in the reset button will revert the configuration back to the AAISP default settings. Further work is needed to revert the config back to the ZyXEL factory settings. See below.

Reset to AAISP Defaults

To 'factory' reset the router, follow these steps:

Switch router on, wait for it to boot up
With a paperclip, pen, etc, hold in the reset button
Wait until the power light turns red (should be up to 5 seconds)
Release the reset button
Wait for the router to boot up again

About the AAISP Default settings

The factory reset state is the state the router was in when we sent it to you. In most cases that will mean is has been given our 'standard' configuration. This configuration has settings for it to talk back to AAISP and request it's own configuration for the line that it's connected to.

When a router in it's AAISP default settings it will connect to AAISP using a temporary 'provisioning' login. This default configuration will connect either by the DSL port or the WAN 4 port. When it connects the router will be sent a software upgrade if there is one available, and then will be sent its individual configuration for the connection.

For more information about the AAISP configuration see: VMG1312-AAISP Configuration

A factory reset router will also be send an updated firmware if there is one available.

Reset to the ZyXEL Factory Settings

To erase the default AAISP settings, the 'ROM-D' needs to be cleared, this is done via the CLI (Telnet or SSH) using the supervisor user and then issuing the 'save_default clean' command.

Here is an example:

$ telnet 90.155.90.129
Trying 90.155.90.129...
Connected to brick.h.hearn.org.uk.
Escape character is '^]'.
VMG1312-B10A
Login: supervisor
Password:
 > save_default clean
ROM-D cleaned.

At this point you can reset the router for this to be applied. The router will then boot up in it's original factory settings without any of the AAISP configuration settings. You can reset the router by holding in the reset button for 5 seconds.

In this state, the router has its default IP address, username and password.

@@ Line 1: / Line 1: @@
+==Overview==
+There are 3 configuration settings that the router can be in:
+*Configured for your line by AAISP
+*AAISP default settings
+*ZyXEL Factory settings
+When supplied, the router will be in the 'AAISP default settings' state. This is a temporary state and the router will get its own configuration when it first logs in.
+Holding in the reset button will revert the configuration back to the AAISP default settings. Further work is needed to revert the config back to the ZyXEL factory settings. See below.
 ==Reset to AAISP Defaults==
@@ Line 5: / Line 15: @@
 #Switch router on, wait for it to boot up
 #With a paperclip, pen, etc, hold in the reset button
-#Wait until the power light turns red (should be up to 10 seconds)
+#Wait until the power light turns red (should be up to 5 seconds)
 #Release the reset button
 #Wait for the router to boot up again
@@ Line 39: / Line 49: @@
 At this point you can reset the router for this to be applied. The router will then boot up in it's original factory settings without any of the AAISP configuration settings. You can reset the router by holding in the reset button for 5 seconds.
+In this state, the router has its default IP address, username and password.
 [[Category:ZyXEL_VMG1312|Reset]]