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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
When using POP3, you will only download email that is in your INBOX, and so '''messages in the spam folder will not be downloaded'''. - this behaviour can be overridden with a 'sieve filter' though. See below.
''This behaviour has changed slightly over time - before February 2019 it was possible to delete the spam folder and therefore all messages were delivered to the Inbox - this is not possible on our new email servers which came in to service from February 2019. The work-around here is to create a sieve rule as described below.''
==How to view messages marked as spam?==
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