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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

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autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,616 edits
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==System Updates via Twitter==
==System Updates via Twitter==
We are looking in to sending Direct Messages to customer via twitter regarding things such as order progress and line faults and up/down messages.
If a twitter ID has been given to us, we'll send Direct Messages to customers via twitter regarding things such as order progress and line faults and up/down messages.
'''You do need to follow AAISP on twitter for us to send you direct messages'''
'''You do need to follow AAISP on twitter for us to send you direct messages'''
We will also send Direct Messages via twitter during faults to keep you updated.

===Adding your Twitter ID to our systems===
===Adding your Twitter ID to our systems===
The new order process will ask for your Twitter ID.
The new order process will ask for your Twitter ID.
Also, o n Clueless, clicking on your ADSL login (eg abc@a) you then have a box to enter/edit your twitter ID, and will also have options for how we contact you via twitter (as well as email and SMS)
Also, on Clueless, clicking on your ADSL login (eg abc@a) you then have a box to enter/edit your twitter ID, and will also have options for how we contact you via twitter (as well as email and SMS)

If we have a mobile number and a Twitter ID, we'll use Twitter to send a message rather then sending a SMS.


==Contacting AAISP via Twitter==
==Contacting AAISP via Twitter==
Retrieved from "http://support.aa.net.uk/Twitter"