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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Acronyms: Difference between revisions

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CA -Customer Apparatus
CA -Customer Apparatus

MBORC - Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).

Revision as of 20:46, 3 January 2012

BT

General

Regarding Faults:

KBD - Knowledge Based Diagnostics

KCI - Keep Customer Informed

MFL - Main Fault Location

CA -Customer Apparatus

MBORC - Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).