VoIP Phones - SNOM 3xx: Difference between revisions
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This is useful if you have lost the admin password or have lost the PIN etc., and this is much easier than the alternative way using TFTP to reset the phone. |
This is useful if you have lost the admin password or have lost the PIN etc., and this is much easier than the alternative way using TFTP to reset the phone. |
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==Problems setting the time== |
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Setting the time can be a bit tricky. The Snom will overwrite the NTP server with any 'time' option set in DHCP. For example, the FireBrick [by default] will set its own IP as the 'time' over DHCP. This will result in a situation where rebooting the Snom will cause it to overwrite the NTP server with the IP of the FireBrick! |
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You will need to specify this value manually in the FireBrick. Interestingly, it ignores the 'ntp' option. |
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If your DHCP server does not have the time option set, then you should have no problems setting the time manually in the Snoms web interface. You will also need to ensure that the DNS servers are set correctly if you are specifying a hostname for NTP. |
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[[Category:VoIP Phones|Snom 3xx]] |
[[Category:VoIP Phones|Snom 3xx]] |
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Revision as of 14:45, 5 July 2018
Snom 3xx Range
Snom have a range of phones in their '3' series.
Phones and Versions Tested
| SNOM 3xx | ||
|---|---|---|
| Model | Version | Notes |
| 305 | ||
| 315 | ||
| 345 | ||
| 375 | ||
IPv6 support is listed on the specification pages for the 315, the 345 and the 375.
Older models
| SNOM 3xx Versions tested | ||
|---|---|---|
| Model | Version | Notes |
| 320 | ||
| 360 | 8.7.3.19 | |
| 360 | 8.2.35 | |
| 370 | 8.4.35 | |
| 370 | 8.7.3.19 | |
| 370 | 8.7.4.7a | |
| Feature Notes | |
|---|---|
| Supports 302 Redirect | Yes |
| Tested on FireBrick SIP Server | Yes |
| IPv6 Support | No |
Configuration
Apart from the 'Identity' settings, no additional configuration is required.
See: SNOM Find IP Address if you're unsure how to access the web interface.
| SNOM 3xx Identity Settings | |
|---|---|
| Setting | Value |
| Identity active | on |
| Account | Your Number +44 |
| Registrar | voiceless.aa.net.uk |
| Outbound Proxy | Leave Empty |
| Authentication Name | Your Number +44 |
| Password | Your Password |
| Prioritise PBX number lookup | off (see Notes below) |
| Other Settings | As default |
Other (possibly) useful settings
- Turn off Call Waiting, the default is On. - Advanced - Audio - Call Waiting Indication
- Turn off U.S. date format - In Preferences
- Turn off Advertisement - In Preferences
Notes
- Snom did make available IPv6 firmware, but this was buggy and no longer available, and Snom say that IPv6 will not be supported on the 3xx range.
- Directory Name not being shown? A couple of times we've noticed that the Directory does not display the Name when that number calls in. Try turning off 'prioritise pbx number lookup' - This setting is found on the Snom web pages under Advanced - Behaviour. This setting means the phone will use the Name in the Directory rather than the Name given in the SIP messages when the call is sent to the phone.
- We have a page about SNOM Firmware Updates
Firewall & Security
- You will also want to set up firewall rules, as per the VoIP Firewall page.
- Also see the VoIP Security page for information about securing your VoIP service.
- We have a page about SNOM Firmware Updates
Factory Reset SNOM 3xx
Since firmware version 8.7.3.7 on the snom 3xx series it is possible to reset the phone using the key pad by pressing the following key sequence:
* Volume Up * Volume Down #
This is useful if you have lost the admin password or have lost the PIN etc., and this is much easier than the alternative way using TFTP to reset the phone.
Problems setting the time
Setting the time can be a bit tricky. The Snom will overwrite the NTP server with any 'time' option set in DHCP. For example, the FireBrick [by default] will set its own IP as the 'time' over DHCP. This will result in a situation where rebooting the Snom will cause it to overwrite the NTP server with the IP of the FireBrick!
You will need to specify this value manually in the FireBrick. Interestingly, it ignores the 'ntp' option.
If your DHCP server does not have the time option set, then you should have no problems setting the time manually in the Snoms web interface. You will also need to ensure that the DNS servers are set correctly if you are specifying a hostname for NTP.