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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

TalkTalk and DSCP and 19 second latency: Difference between revisions

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AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,629 edits
AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,629 edits
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*Migrating the line to BT backhaul - this would have fixed the problem for the customer, but would not have fixed the problem in the TalkTalk network or the Aruba access point. Being engineers - we like to fix problems!
*Migrating the line to BT backhaul - this would have fixed the problem for the customer, but would not have fixed the problem in the TalkTalk network or the Aruba access point. Being engineers - we like to fix problems!


== The cause of the latency==
== Further tests ==
With A&A having a lively IRC channel, we asked customers to try our ping test to see who far spread the problem was, we found out thatL
* All AAISP TalkTalk VDSL lines tested showed latency
* All AAISP TalkTalk ADSL lines tested showed latency
* A TalkTalk business VDSL line provdided by TalkTalk direct showed latency
* A non-AAISP TalkTalk wholesale VDSL showdd latency
* No AAISP BT lines tested showed latency
* No AAISP Ethernet lines showed latency

So, seems this is a problem within TalkTalks's UK network, probably affecting all TalkTalk ADSL and VDSL lines in the UK.
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