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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

999 and faults: Difference between revisions

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==...For faults with the internet connection or VoIP service==
==...For faults with the internet connection or VoIP service==
# '''Use a mobile phone''' - ensure you have a mobile or two charged up and with a working service.
# '''Use a mobile phone''' - ensure you have a mobile or two charged up and with a working service.

==Using 999 BSL - Emergency Video Relay Service==
Access to 999BSL also requires an internet connection, the service provides an Android/iPhone app, so in the event of a problem with your internet connection using your mobile provider's data connection will give you access. More details at https://999bsl.co.uk/


==If you have poor mobile phone service==
==If you have poor mobile phone service==