Slow FTTP: Difference between revisions

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# Ask us about testing with 'iperf' - as this is generally better than http speed test websites.

# Try a wired connection from your computer instead of WiFi to rule out any WiFi problems.

# Try a laptop/PC plugged in to the Openreach ONT instead of your router - set up a new network connection of type PPPoE and use your xxx@a login and password to connect, and run a speed test. see: [[PPPoE_on_a_Computer]] for more help on this.

# Try a different computer/device

# Ensure the router is capable of the speed of the circuit - eg, maybe you have a 1G service but an older router?

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# Try a power cycle of the Openreach/CityFibre ONT

# Check the CQM Graphs, via the Control Pages, to see if it is slow due to lots of traffic.

⚫

# Try a laptop/PC plugged in to the Openreach ONT instead of your router - set up a new network connection of type PPPoE and use your xxx@a login and password to connect, and run a speed test. see: [[PPPoE_on_a_Computer]] for more help on this.

# ...get in touch.