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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP Power: Difference between revisions

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*Analogue phone connects directly via a cable all the way through to the local BT exchange
*Analogue phone connects directly via a cable all the way through to the local BT exchange


==Considerations==
=Considerations=


As you can see there is a lot more to go wrong. The main things to consider when using VoIP is:
As you can see there is a lot more to go wrong. The main things to consider when using VoIP is:
* What happens if I lose power
* What happens if I lose power
* What happens if my internet connection has a fault
* What happens if my internet connection has a fault

This is especially important to consider when you start to think about access to emergency services.

==What happens if I lose power==
Losing power will mean your internet connection goes off and your VoIP phone has no power and no connection to the internet. You'll be unable to make calls.

===Solutions:===
# Use a UPS - an uninterruptible power supply. - typically a heavy box that contains a battery that is kept charged up and will switch to battery power in the event of losing power.
#Use a mobile phone - Keep a mobile phone close to you and on charge - use this to make phone calls if you lose power.

==What happens if my internet connection has a fault==
A fault on your internet connection will probably affect your VoIP service. You'll be unable to make calls.

===Solutions:===
#Use a mobile phone - Keep a mobile phone close to you and on charge - use this to make phone calls if you lose power.