FTTP Down: Difference between revisions
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* '''Check the Openreach ONT:-''' |
* '''Check the Openreach ONT:-''' |
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*# the Power light should be on - if not check power cable/switch etc |
*# the Power light should be on - if not check power cable/switch etc |
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*# the PON (Passive Optical Network) light should be on - if not, check the cables, try a power cycle of the ONT and get in touch. |
*# the PON (Passive Optical Network) light should be on - if not, check the cables (unplug and reconnect, making sure they have a secure and 'clicked in' connection). Also, try a power cycle of the ONT and get in touch. |
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*# the LOS (Loss of service) light should be off - if not, check the cables, try a power cycle of the ONT and get in touch. |
*# the LOS (Loss of service) light should be off - if not, check the cables, try a power cycle of the ONT and get in touch. |
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*# the LAN or PORT1 light should be green - if not check your connection to your router, swap the cable |
*# the LAN or PORT1 light should be green - if not check your connection to your router, swap the cable |
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