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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Slow FTTP: Difference between revisions

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autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
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AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,616 edits
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# '''View the CQM graph'''
# '''View the CQM graph'''
#* We plot loss/latency/traffic graphs and these can be seen on our Control Pages - viewing those is the first port of call, as loss and latency are easily spotted. Feel free to ask our support team to help explain them.
#* We plot loss/latency/traffic graphs and these can be seen on our Control Pages - viewing those is the first port of call, as loss and latency are easily spotted. Feel free to ask our support team to help explain them.
#* There are some example CQM graphs at the end of this page
# '''Run a BT diagnostic test:-'''
# '''Run a BT diagnostic test:-'''
#* Always worth running a test, even if LOS light is off - there could be a problem further upstream and Openreach may already be aware or we'll need to report a fault:
#* Always worth running a test, even if LOS light is off - there could be a problem further upstream and Openreach may already be aware or we'll need to report a fault:
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