Slow Speed Faults: Difference between revisions
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Under Construction |
Under Construction |
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==Ping== |
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Rus some pings to our PPP endpoint - 81.187.81.187, run at least 100, and either send look for loss in the final statistics, eg: |
Rus some pings to our PPP endpoint - 81.187.81.187, run at least 100, and either send look for loss in the final statistics, eg: |
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ping -c 100 8.8.8.8 |
ping -c 100 8.8.8.8 |
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64 bytes from 8.8.8.8: icmp_seq=100 ttl=49 time=11.6 ms |
64 bytes from 8.8.8.8: icmp_seq=100 ttl=49 time=11.6 ms |
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==Speed Testers== |
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| ⚫ | For TalkTalk Wholesale Customers, please run the speed tester at [http://internet-speedtest.net/ internet-speedtest.net] (and submit your line number once complete). Please run this test at least 3 times, and preferably during various times of the day/evening Please enter your line number without any spaces! These results will then be available to AAISP staff as well as TalkTalk Wholesale staff. |
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For other Customers, please use our speedtester [http://speedtest2.aa.net.uk speedtest2.aa.net.uk] and let us know the results. |
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-Bear in mind that online speed testers are not always 100% accurate, and should be used with a bit of caution. Also, run the speed tested on a wired connection rather than wifi, and without any other traffic happening on the line. |
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==Traffic Capture== |
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If your service is slow due to huge amounts of other traffic then do a Traffic Dump from the control pages to see what the traffic is. |
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==Things to improve speed== |
==Things to improve speed== |
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==Fault Thresholds== |
==Fault Thresholds== |
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==What could be the cause?== |
==What could be the cause?== |
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==Tests to run== |
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==Things to improve speed== |
==Things to improve speed== |
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==Fault Thresholds== |
==Fault Thresholds== |
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==What could be the cause?== |
==What could be the cause?== |
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==Tests to run== |
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==Things to improve speed== |
==Things to improve speed== |
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Revision as of 09:55, 26 September 2013
Under Construction
Tests to run
Ping
Rus some pings to our PPP endpoint - 81.187.81.187, run at least 100, and either send look for loss in the final statistics, eg:
ping -c 100 8.8.8.8 PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data. 64 bytes from 8.8.8.8: icmp_seq=1 ttl=49 time=11.0 ms ... 64 bytes from 8.8.8.8: icmp_seq=100 ttl=49 time=11.6 ms
Speed Testers
For TalkTalk Wholesale Customers, please run the speed tester at internet-speedtest.net (and submit your line number once complete). Please run this test at least 3 times, and preferably during various times of the day/evening Please enter your line number without any spaces! These results will then be available to AAISP staff as well as TalkTalk Wholesale staff.
For other Customers, please use our speedtester speedtest2.aa.net.uk and let us know the results.
-Bear in mind that online speed testers are not always 100% accurate, and should be used with a bit of caution. Also, run the speed tested on a wired connection rather than wifi, and without any other traffic happening on the line.
Traffic Capture
If your service is slow due to huge amounts of other traffic then do a Traffic Dump from the control pages to see what the traffic is.