Revision as of 15:02, 13 December 2013

Overview

Our email servers may direct you to this page for more information regarding an error. Please see below for the message that matches the error you have.

Error Codes

CA1

Compromised Account.

This suggests that you are sending email through smtp.aa.net.uk with authentication. This is usually fine, but we have detected that the account may be compromised and a third party may be using your account to send lots of junk email. Please contact support for more details, we would request you to change your email password before we unblock the account.

Help with Email Clients:

<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:Email Clients</ncl>

Help with Other Email Features:

<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:Email Features</ncl>

@@ Line 8: / Line 8: @@
 ==CA1==
-Compromised Account.
+'''Compromised Account.'''
-This suggests that you are [[Sending Email|sending email]] through smtp.aa.net.uk with authentication. This is usually fine, but we have detected that the account may be compromised, and a third party may be using your account to send lots of junk email. Please contact support for more details, we would request you to change your email password before we unblock the account.
+This suggests that you are [[Sending Email|sending email]] through smtp.aa.net.uk with authentication. This is usually fine, but we have detected that the account may be compromised and a third party may be using your account to send lots of junk email. Please contact support for more details, we would request you to change your email password before we unblock the account.
 ==Help with Email Clients:==