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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

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=Quota=
=Quota=


The Home::1 has a quota amount per month, either 100GB, 200GB, 300GB, 400GB or 500GB.
The Home::1 has a quota amount per month, either 100GB, 200GB, 300GB, 400GB or 500GB. When the quota is reached various things could happen such as the line being blocked, the service set to go slow or for the system to automatically apply a 50GB top up (and charge for it) More details below...


==How to Change the monthly quota==
==How to Change the monthly quota==
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[[File:H1Quota.png|300px]]
[[File:H1Quota.png|300px]]


==Quota Topup Options==
==Quota Top up Options==


[[File:Homeq-quota-options.png|none|frame|Home ::1 Quota settings on Control Pages]]
[[File:Homeq-quota-options.png|none|frame|Home ::1 Quota settings on Control Pages]]
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!Block
!Block
|You will be redirected to our portal
|You will be redirected to our portal
|From our portal you can purchase Topup
|From our portal you can purchase Top up
|-
|-
!Slow
!Slow
|The line will be limited in speed. (256Kb/s). Usage during this time will come out of next month's quota.
|The line will be limited in speed. (256Kb/s). Usage during this time will come out of next month's quota.
|You can topup from the Control Pages (see below)
|You can top up from the Control Pages (see below)
|-
|-
!Auto-bill
!Auto-bill
|When the quota is reached, the system will issue a 50GB topup and will invoice for it
|When the quota is reached, the system will issue a 50GB top up and will invoice for it
|n/a (It's automatic)
|n/a (It's automatic)
|}
|}


==Topup before it runs out==
==Top up before it runs out==
[[File:Topup50GB.png|none|frame|Topup button]]
[[File:Topup50GB.png|none|frame|Top up button]]


If the topup Action is set to Slow or Block, then when you have less than 50GB remaining a Topup button will be shown on the Control Page. Clicking this will add 50GB and will invoice for it. Any unused usage from a topup is carried over to the next month.
If the top up Action is set to Slow or Block, then when you have less than 50GB remaining a Top up button will be shown on the Control Page. Clicking this will add 50GB and will invoice for it. Any unused usage from a top up is carried over to the next month.


==Quota on Bonded Home::1 Lines==
==Quota on Bonded Home::1 Lines==