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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

CQM Graphs: Difference between revisions

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(Probably not an ADSL Fault.) If a line is dropping during the day, and maybe just Monday to Friday, then it's probably not going to be an upstream problem. This could be caused by interference of bad wing on site. Check things like the phone line and extensions. Put the router in master socket and to unplug all other phones. Maybe change filter.
(Probably not an ADSL Fault.) If a line is dropping during the day, and maybe just Monday to Friday, then it's probably not going to be an upstream problem. This could be caused by interference of bad wing on site. Check things like the phone line and extensions. Put the router in master socket and to unplug all other phones. Maybe change filter.

===Interleaving being applied===
[[File:Interleaving.png|none|frame|This line dropped shortly after 11am, and reconnected with higher latency. This could be interleaving being applied]]
For more info see: [[Interleaving]]


===Heavy Packetloss===
===Heavy Packetloss===