VMG1312-B10A: Bugs: Difference between revisions

==Dropping PPP for 15-20 mins==

====Issue Description====

We are seeing some lines, when in router mode (ie plugged in to the phone line and used as the router) drop PPP and do not re-establish PPP for 15-20 minutes. This is very odd. AAISP are investigating this as a priority. A work around is to use a separate DSL modem and configure the ZyXEL as a PPPoE router. This is not ideal, do talk to staff about this.

*Setting the VMG to bridge mode and using a separate PPPoE router works fine.

*Setting the VMG to PPPoE mode and using a separate VDSL modem works fine.

====Date Reported====

2015-06-23

====Updates====

*2015-06-22 Reported to ZyXEL, staff still investigating and trying various config changes in order to test where the problem is

*2015-06-24 AAISP still trying config changes to find a resolve to this. Further updates tomorrow.

*2015-06-24 It looks related to routers having Remote Management allowed from the WAN (Not our default setting), we are trying to capture the traffic that causes the line to drop

====Resolution====

Disable Remote Management access to the router (http/https/ssh/telnet). This is the default as set on AAISP side, but can be overridden.