This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
By default the base unit picks up an IP address using DHCP. You can find the IP address from the Handset: Press OK – Select the ‘i’ icon (Status), select ‘Base’ - the IP will be shown.
Yealink and Voiceless
click to view settings
On the web interface, go to:
Settings -> Telephony -> Edit 1, Show Advanced Settings
Check that the Number Plan/Assignment is set to use the VoIP rather than the fixed (pstn) line:
Settings - Number Assignment Set the VoIP for outgoing, and set the others to suit...
It may not say the above and Automatic negotiation of DTMF transmission will need to be Yes
Set the Tone Pattern to be UK:
Settings -> Management -> Local Settings -> Tone Pattern=United Kingdom
You may want to remove, or edit, the 'Info Services' - this is the information such as weather and so in that can be displayed on the screen:
Settings - Info Services
Quirks
We have seen odd things with a S685IP (Firmware version: 022270000000 / 043.00) where it would register, but not pass calls. A reboot of the base station fixed this.
Firewall & Security
You will also want to set up firewall rules, as per the VoIP Firewall page.
Also see the VoIP Security page for information about securing your VoIP service.