Category:ADSL Down

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This page is still under construction (2015-03)

There are a number of reasons for a connection to be permanently down


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1. Quick Checks

First of all, go through these quick checks to see if they help fix the connection

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Loss of sync?

If the DSL light on your router is off or flashing then this means the router is not in sync with the exchange

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Loss of PPP?

If the router/modem is in sync, then the next step would be to check why the router is not logging in.

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Logged in by still no connection

If the router has logged in but you still have no connection then it may be a local configuration problem. From your computer, can you ping the the Router's IP address? Can you ping the AAISP end (81.187.81.187)? Can you ping the hostname: aa.net.uk ?

If you still have problems, then please do contact Support.

Subcategories

This category has only the following subcategory.

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Pages in category 'ADSL Down'

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