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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Out of Hours Help

From AAISP Support Site
Revision as of 15:06, 17 March 2015 by AA-Andrew (talk | contribs)

Support Hours

General support hours is 8-6 Monday through to Friday.

Contact out of hours:

Some staff do keep an (unofficial) eye on things out of hours and you may be able to get hold of someone in the following ways:

Major Outages (MSO)

If you think there is a major service outage and staff should be informed, then please see MSO page on the main AAISP web site which explains how you can wake up staff. (They may already be awake, aware and fixing issues :-) )