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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
(Created page with "__NOTOC__ <center> Generally, a FTTC line should be more reliable than ADSL, and shouls stay on line pretty much all the time. A line dropping intermittently will need invest...") |
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Generally, a FTTC line should be more reliable than ADSL, and
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[[File:1.svg|100px|left|link=ADSL_Checks]]
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First of all, go through the standard checks, we should then be confident that the cause of the dropping is not on the customer side.
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[[File:2.svg|100px|left|link=Slow_ADSL_CQM]]
== [[
You may be able to get some clues from the graphs. Find out more here.
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[[File:3.svg|100px|left|link=Dropping_ADSL_Diagnostics]]
== [[
You can run tests on the line to see if they indicate a fault.
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