Category:FTTC Faults

From AAISP Support Site
Revision as of 12:01, 19 March 2015 by AA-Andrew (talk | contribs)

What type of FTTC fault do you have?

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Slow FTTC

Is it taking a long time to load web pages, or download files? Do you have packetloss? Do you think your line should be faster than what it should be?

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Dropping FTTC

Is your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this!

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Completely Offline

If your FTTC line is down permanently (as apposed to going up and down) then look here for help

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General FTTC Checks

These are the basic checks that Support tend to ask customers when there is a potential fault.

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Line Settings

Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here

Menu-snail.svg

Slow FTTC

Is it taking a long time to load web pages, or download files? Do you have packetloss? Do you think your line should be faster than what it should be?

Menu-updown.svg

Dropping FTTC

Is your connection going up and down? (Stopping and then starting). We like stable connections, so lets get to the bottom of this!

Menu-stop.svg

Completely Offline

If your FTTC line is down permanently (as apposed to going up and down) then look here for help

Menu-notebook.svg

General FTTC Checks

These are the basic checks that Support tend to ask customers when there is a potential fault.

Menu-spanner.svg

Diagnostic Tools

AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.

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Line Settings

Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here

Subcategories

This category has the following 6 subcategories, out of 6 total.

Pages in category 'FTTC Faults'

The following 5 pages are in this category, out of 5 total.