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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:FTTP Faults: Difference between revisions

Category:FTTP Faults (view source)

Revision as of 20:18, 13 April 2022

90 bytes added ,  13 April 2022
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→‎Slow connection
 
== Slow connection ==
* Try a wired connection from your computer instead of WiFi to rule out any WiFi problems
* Check/swap the cable between the Openreach ONT and your router - ensure it's a 8-wire CAT5 or CAT6 cable - not one with 4 wires as these will run at 100M and not 1G
* Use our speed test to check up and download speeds: https://speedtest.aa.net.uk
AA-Andrew
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Retrieved from ‘http://support.aa.net.uk/Special:MobileDiff/15776’