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Category:Slow ADSL: Difference between revisions
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__NOTOC__▼
A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!)▼
You can test speed with our speed tester: [http://speedtest2.aa.net.uk speedtest2.aa.net.uk]
▲__NOTOC__
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▲A slow connection could be caused by a number of things. We'll go through some quick checks first and then move on to some more detailed investigations. (Do feel free to call support for help!)
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[[File:1.svg|100px|left|link=Slow_ADSL_Quick_Checks]]
== [[Slow_ADSL_Quick_Checks|1. Quick Checks]] ==
First of all, go through these quick checks to see if they help fix a slow connection
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[[File:2.svg|100px|left|link=Slow_ADSL_Speed_Checks]]
== [[Slow_ADSL_Speed_Checks|2. Speed Tests]] ==
Secondly, find out what speed your line should be, and run some
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[[File:3.svg|100px|left|link=Slow_ADSL_CQM]]
== [[Slow_ADSL_CQM|3. Check CQM Graph]] ==▼
You may be able to tell from our monitoring graphs what is causing slow speed. find out more here.▼
|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |▼
▲== [[Slow_ADSL_CQM|3. Check CQM Graph]] ==
▲You may be able to tell from our monitoring graphs what is causing slow speed.
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[[File:4.svg|100px|left|link=Slow_ADSL_Diagnostics]]
== [[Slow_ADSL_Diagnostics|4. Use Diagnostic Tools]] ==
You can run tests on the line to see if they indicate a fault.
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If you still have problems, then please do contact Support.
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