Revision as of 13:58, 20 May 2016 (view source) AA-Andrew (talk \| contribs) m (→‎Unable to register) ← Older edit		Revision as of 10:27, 10 April 2019 (view source) Andy (talk \| contribs) No edit summary Newer edit →
*Try removing everything from your broadband router and directly plug in a single phone in to the router - this will eliminate the local network == Only some calls are getting through == This is a common issue that can occur when you are using multiple phone in a 'natted' environment. We have an article [[VoIP_NAT\|here]] on this particular issue. Our support team can also assign you a small block of IPs if necessary. == One-way audio on call recordings == Our call recording system will produce audio with each call participant on separate stereo audio channels. Make sure you are listening with both earbuds in. If you are finding that you are still only hearing one person, then contact our Support team supplying the recording in question. == Sped up or slowed down call recordings == This can happen when you encounter a codec issue on the machine you are listening with. We would suggest using WAV or MP3 for call recordings. This can be adjusted on the [http://control.aa.net.uk Control Panel]. [[Category:Faults]]

Category:VoIP Faults (view source)