Category:VoIP Faults: Difference between revisions
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Generally audio problems such as calls breaking up are due to to the quality of the Internet connected that is being used. Diagnostics should first be concentrated on how well the internet connection is working.
*Try removing everything from your broadband router and directly plug in a single phone in to the router - this will eliminate the local network
*See: [[SIP_Audio_Problems]] We have an extensive checklist to help diagnosing audio quality problems
== Only some calls are getting through ==
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