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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Encrypted Emails: Difference between revisions

clean up, typos fixed: addres → address, etc → etc. , eg → e.g. (3)
(clean up, typos fixed: addres → address, etc → etc. , eg → e.g. (3))
 
 
==Introduction==
AAISP have various systems that send customers emails for various things - ege.g. invoices, line up/down notifications, support tickets and many more.
 
Some systems are able to email customers encrypted (PGP) emails, this page will explain which systems these are and how to set it up.
*The principle is typically - load a key into the 'system' and we will use it.
*We will use PGP/MIME to email you by default, this may show better in your email client. Otherwise there will be an option to disable this and we'll send in plain text that uses in-line PGP encryption, however any attachments will not be encrypted
*There are a few ways to export your public key, ege.g. from the command line: <syntaxhighlight lang="shell" inline>gpg --armor --export your@email.address</syntaxhighlight>
 
=Systems=
#The Accounts system will now send you encrypted emails.
 
When changing your detail, if the email addresaddress or key is being changed then we'll also email the previous contact (using any previous encryption) to advise of the change as well
 
==Email Ticketing System==
*Status: Work in progress
 
You may email accounts@, sales@, support@ etc. and encrypt your emails and staff will be able to decrypt and read your email. Due to the way that the ticketing system currently works the reply may not be encrypted.
 
==General notifications==
*Status: Work in progress
 
We have systems that will email you automatically for various reasons, ege.g. order progress updates, line up/down notifications etc. These are currently not encrypted.
 
 
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