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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Home::1: Difference between revisions

Home::1 (view source)

Revision as of 18:53, 10 January 2020

230 bytes added ,  10 January 2020
Corrected fetching plain text quota with wget
m (Section re control panel topups is above not below, possibly moved once and this not updated?)
(Corrected fetching plain text quota with wget)
(8 intermediate revisions by 4 users not shown)
 
=Quota=
The Home::1 has a quota amount per month, eitherwhich 200GB,you 300GB,choose orwhen 400GBordered and can change during the life of the service. There is also a quota bonus of half of the unused quota from the previous month being added to the next. When the quota is reached various things could happen such as the line being blocked, the service set to go slow or for the system to automatically apply a 50GB top -up (and charge for it) More details below...▼
 
Multiple lines at the same location and on the same login can be bonded for speed & resilience, the quota is shared between them - see below for more details.
▲The Home::1 has a quota amount per month, either 200GB, 300GB, or 400GB. There is also a quota bonus of half of the unused quota from the previous month. When the quota is reached various things could happen such as the line being blocked, the service set to go slow or for the system to automatically apply a 50GB top up (and charge for it) More details below...
 
The 1TB tariff is different - you cannot top up or block the line, nor can you balance quota between multiple lines; instead, they go slow automatically when the quota is used up.
 
==How to Change the monthly quota==
[[File:Topup50GB.png|none|frame|Top up button]]
 
If the top up Action is set to Slow or Block, then when you have less than 50GB remaining a Top up button will be shown on the Control Page. Clicking this will add 50GB and will invoice for it. From September 6th6, 2017 top-up on Home::1 and SoHo::1 does not expire. It continues until you have used it all.
 
The top up is paid for by a separate Direct Debit and lasts to the end of the following month, or until used up.
 
==How to view remaining Quota==
It can be viewed from the [httphttps://control.aa.net.uk/login-clueless.html controlControl pagesPages], and also by viewing the front page of the main web aa.net.uk site from your Home::1 line, it will look a little like this:▼
 
▲It can be viewed from the [http://aa.net.uk/login-clueless.html control pages], and also by viewing the front page of the main web aa.net.uk site from your Home::1 line, it will look a little like this:
 
[[File:H1Quota.png|300px|Remaining quota]]
 
The figure on the homepage is a real time counter of the usage, this may differ slightly from the stats on the [httphttps://control.aa.net.uk/login-clueless.html Control Pages] as the control pages uses data that is only updated hourly.
 
The quota figure on the homepage can also be viewed as plaintextan svg image using the URL: [https://a.soulless.thnquota.aa.net.uk/info.cgi?plaintext https://you can request a.soulless.thn.aa.net.uk/info.cgi?plaintext] fromjson or yourplain Home::1text line.version too, eg:
curl -L https://quota.aa.net.uk --header "Accept: application/json"
curl -L https://quota.aa.net.uk --header "Accept: text/plain"
wget https://quota.aa.net.uk --header="Accept: application/json" -q -O -
wget https://quota.aa.net.uk --header="Accept: text/plain" -q -O -
 
==Usage Tracking==
 
==Quota Warnings==
We can send an email when the quota reaches a certain point. You can edit this on the [httphttps://control.aa.net.uk/login-clueless.html Control Pages]
[[File:Clueless-quotawarn.png|none|frame|Quota warn option]]
 
==Quota Top up Options==
The [httphttps://control.aa.net.uk/login-clueless.html Control Pages] will show you your quota, and remaining usage as well as a couple of options that you can set.
 
[[File:Homeq-quota-options.png|none|frame|Home ::1 Quota settings on Control Pages]]
The Home::1 tariff is usually for a single line, but we do allow multiple lines on a Home::1 tariff which means that traffic can be bonded to increase the throughput (speed) and resilience.
 
*Multiple lines on Home::1 lines need to be on the same login (ege.g. example@a)
*They will all be given a different line number (ege.g. example@a.1, example@a.2 etc.).
*Each line needs its own Quota, these can be different amounts. (Previously we had allowed a line to have zero quote, but this has changed)
*Automatic quota balancing will ensure that the total quota is automatically shared as needed
Nhumfrey
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