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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Line Diagnostics: Difference between revisions

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WLR3Test WLR3_CIDT_Test rds089a006:240448742: Fail FAULT - Dis in exchange ServiceLevel:2, MainFaultLocation:FU, FaultReportAdvised:Y, AppointmentRequired:N, LineStability:, NetworkStability:, StabilityStatement:
This actually shows a fault, 'Disconnect in exchange'. It is suggesting a fault is to be reported (contact support), but that no appointment is required to me made at the End user premises.
 
Fault Locations are as follows:
 
CA Fault located at Customer Apparatus
DT Diagnostic test required to establish fault
EX Fault located in Exchange
LN Fault Located in Local Network
CE "Fault located at Customer Equipment. Provides further breakdown of a CA fault"
FU "Fault Located at Frames Unit. Provides further breakdown of an EX fault.
 
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