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Line Diagnostics: Difference between revisions
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BT Test CopperLineTest:Fail Line test failed report fault to OR.fail Line test failed report fault to OR. T023:FAULT - Battery Contact
In this case, report the fault to your phone line provider, if this is BT Retail, then you can report online: https://www.bt.com/faults
The copper line could come back with other outcomes:
'''DIS''' The test cannot get a capacitance reading of your line. You probably have no dial tone. It's broken somewhere, somehow!
'''LOOP''' The 2 wires that make up the line are in contact with each other and are causing a loop.
'''Battery Contact''' The line is in contact with another line, perhaps due to water, or bad insulation
'''Earth Contact''' The line is going to earth. The line may be damaged and wire touching earth somewhere
'''Rectified Loop''' a one way loop - check internal wiring before going further.
'''High Resistance DIS''' Both lines have high resistance - some connection problem along the line.
If you get a Copper line test error, try the test again with all equipment unplugged, and the NTE5 faceplate removed as the fault could be caused by local wiring or equipment.
==BE Line Data and Settings==
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