Revision as of 00:05, 18 August 2018 (view source) Reedy (talk \| contribs) (→‎Fault Locations are as follows: clean up) ← Older edit		Revision as of 10:17, 10 April 2019 (view source) Andy (talk \| contribs) No edit summary Newer edit →
* CE Fault located at Customer Equipment. Provides further breakdown of a CA fault * FU Fault Located at Frames Unit. Provides further breakdown of an EX fault. == Contacting support == Our Support team are happy to raise PSTN faults if the PSTN is with us. If 'AppointmentRequired' is 'N' on the returned result, then our Support team can raise this fault as a non-appointed task for you. It is best to ensure that all pre-checks have been completed (eliminating equipment) before raising this to us. Any faults that end up being within the customers curtilage can result in fees.

PSTN Diagnostics (view source)