Difference between revisions of "VoIP - CDRs"

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m (clean up, typos fixed: eg, → e.g., (2))
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[[file:Snom710.png|link=:Category:VoIP|Go to the VoIP Category]]
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[[File:Snom710.png|link=:Category:VoIP|Go to the VoIP Category]]
   
 
=Call Detail Records=
 
=Call Detail Records=
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CDRs are available on the Control Pages. The invoice will include an itemised bill too.
 
CDRs are available on the Control Pages. The invoice will include an itemised bill too.
   
==Fields on the CDR page:==
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==Fields on the CDR page==
   
 
*Calls in green are outbound calls from the customer
 
*Calls in green are outbound calls from the customer
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*Ring - the time in seconds the call rang for
 
*Ring - the time in seconds the call rang for
 
*Call - The time in seconds the call lasted for after being answered.
 
*Call - The time in seconds the call lasted for after being answered.
**When a call is not connected, the [http://en.wikipedia.org/wiki/List_of_SIP_response_codes SIP response code] is given in place of the call length. eg, 180, 183 etc.
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**When a call is not connected, the [http://en.wikipedia.org/wiki/List_of_SIP_response_codes SIP response code] is given in place of the call length. e.g., 180, 183 etc.
*Rate - the [http://aa.net.uk/telecoms-callprices-area.html rate code] of the call, eg 01 is a UK 01 number, fm are mobile numbers
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*Rate - the [http://aa.net.uk/telecoms-callprices-area.html rate code] of the call, e.g. 01 is a UK 01 number, fm are mobile numbers
   
==Other VoIP Features:==
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==Other VoIP Features==
 
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>
 
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>
   

Revision as of 22:26, 6 January 2015

Go to the VoIP Category

Call Detail Records

CDRs are available on the Control Pages. The invoice will include an itemised bill too.

Fields on the CDR page

  • Calls in green are outbound calls from the customer
  • Calls in blue are inbound calls to the customer
  • Calls in white/grey are calls that did not connect


  • Ring - the time in seconds the call rang for
  • Call - The time in seconds the call lasted for after being answered.
    • When a call is not connected, the SIP response code is given in place of the call length. e.g., 180, 183 etc.
  • Rate - the rate code of the call, e.g. 01 is a UK 01 number, fm are mobile numbers

Other VoIP Features

<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>