VoIP - Message Only: Difference between revisions

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The voicemail system can play a pre-recorded message and then hang up the call. In this case, no recording will be emailed to you. This can be useful for announcements and where you want to give a message but don't want the caller to be able to leave a message for you.
The voicemail system can play a pre-recorded message and then hang up the call. In this case, no recording will be emailed to you. This can be useful for announcements and where you want to give a message but don't want the caller to be able to leave a message for you.


!!Examples of how you may use this:
==Examples of how you may use this:==
*As a pre-recorded status announcement
*As a pre-recorded status announcement
**"We are not aware of any service affecting issues" -you'll then record a new message when you do have an issue.
**"We are not aware of any service affecting issues" -you'll then record a new message when you do have an issue.
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#Ignore the format option, as a recording will not be sent to you
#Ignore the format option, as a recording will not be sent to you
#Ensure not to set an email address in the Email To box}}
#Ensure not to set an email address in the Email To box}}



To record the greeting, see: [[VoIP - Voicemail]]
To record the greeting, see: [[VoIP - Voicemail]]



[[File:Voip-voicemail-message-only.png|frame|none|Play a message to your caller and then end the call. Leave the email box empty]]
[[File:Voip-voicemail-message-only.png|frame|none|Play a message to your caller and then end the call. Leave the email box empty]]

Revision as of 12:05, 22 June 2016

The voicemail system can play a pre-recorded message and then hang up the call. In this case, no recording will be emailed to you. This can be useful for announcements and where you want to give a message but don't want the caller to be able to leave a message for you.

Examples of how you may use this:

  • As a pre-recorded status announcement
    • "We are not aware of any service affecting issues" -you'll then record a new message when you do have an issue.


Click to Access the Control Pages

Accessing This Feature

Access is via the Control Pages as follows:

  1. Log in to the Control Pages with your xxx@a login
  2. Click on the Number you want to configure
  3. Click the 'Incoming Tab'
  4. Set Voicemail to 'Always'
  5. Ignore the format option, as a recording will not be sent to you
  6. Ensure not to set an email address in the Email To box

To record the greeting, see: VoIP - Voicemail

Play a message to your caller and then end the call. Leave the email box empty