Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP - Recording Calls: Difference between revisions

m
button, one of the general purpose buttons can be re-programmed to be a record button (as for help if needed).
 
#Pressing the record button the first time will turn "on" recording, which is somewhat pointless as recording is already on - all that happens is a round record icon comes on the screen.
#Pressing a second time turns "off" call recording, removing the icon. As recording is being turned off you also get a low beep when you press it this time, and so does the other person.
which is somewhat pointless as recording is already on - all that
#If you press again, it starts another call recording and give a high beep, you can repeat starting and stopping of recording as necessary. This means that, if you are part way through a call, and want to stop
happens is a round record icon comes on the screen.
recording, you press the record button twice, i.e. until it beeps and the icon goes away.
#Pressing a second time turns "off" call recording, removing the icon.
As recording is being turned off you also get a low beep when you press
it this time, and so does the other person.
#If you press again, it starts another call recording and give a high
beep, you can repeat starting and stopping of recording as necessary.
This means that, if you are part way through a call, and want to stop
recording, you press the record button twice, i.e. until it beeps and
the icon goes away.
 
To set this up on your phone you need to configure the phone to send a SIP 'record' message, for example, on a SNOM phone, this is done under the 'Function Key' settings.
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,274

edits