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VoIP - Recording Calls: Difference between revisions

VoIP - Recording Calls (view source)

Revision as of 00:23, 18 August 2018

4 bytes added ,  18 August 2018
→‎Turning off recording mid-call: clean up, typos fixed: eg → e.g. (2)
(→‎Turning off recording mid-call: clean up, typos fixed: eg → e.g. (2))
Optionally calls are recorded.
 
However, there are occasions when you do not want a call recorded, ege.g. when people give credit/debit card details.
 
Here is a simple guide to controlling call recording on the phones.
To set this up on your phone you need to configure the phone to send a SIP INFO 'record: on'/'record off' message.
 
Some phones, ege.g. some of the SNOM phones have a dedicated 'Record' button. If you've not got a 'Record' button then it should be possible to set up one of the other buttons to do this job instead.
 
For example, on a SNOM D305 phone, which doesn't have a dedicated Record button, this is done under the 'Function Key' settings in the web interface. You can set say the 'voicemail' key to be the record key by setting:
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