VoIP - Recording Calls: Difference between revisions

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Calls made can be recorded and then emailed to you. The recorded sound files are in stereo - with the 2 parties on separate channels. Optionally, callers can be warned, with a pre-recorded announcement, that the call will be recorded
Calls made can be recorded and then emailed to you. The recorded sound files are in stereo - with the 2 parties on separate channels. Optionally, callers can be warned, with a pre-recorded announcement, that the call will be recorded

{{CPbox|#Click on the Number you want to configure
#Click on the 'Incoming' tab
#Change the settings in the 'Record' area.
#Check the email address on the 'General' tab
}}



There are options as to which calls are to be recorded:
There are options as to which calls are to be recorded:
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*mp3
*mp3
*ogg
*ogg


{{CPbox|#Click on the Number you want to configure
#Click on the 'Incoming' tab
#Change the settings in the 'Record' area.
}}



[[File:Voip-record.png|none|frame|Call recording options]]
[[File:Voip-record.png|none|frame|Call recording options]]

Revision as of 15:30, 23 March 2015

Calls made can be recorded and then emailed to you. The recorded sound files are in stereo - with the 2 parties on separate channels. Optionally, callers can be warned, with a pre-recorded announcement, that the call will be recorded


Click to Access the Control Pages

Accessing This Feature

Access is via the Control Pages as follows:

  1. Log in to the Control Pages with your xxx@a login
  2. Click on the Number you want to configure
  3. Click on the 'Incoming' tab
  4. Change the settings in the 'Record' area.
  5. Check the email address on the 'General' tab


There are options as to which calls are to be recorded:

  • None
  • Incoming calls
  • Outgoing calls
  • All calls

The email can then contain the recording as a sound file in the following formats:

  • wav
  • flacc
  • mp3
  • ogg
Call recording options


Other VoIP Features:

<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>