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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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!colspan="2"|FTP Details
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=Setting the FTP
The password is as you have set up with us for the domain. In the Control Pages you can add an FTP password for the domain or specific sub domains from within the 'DNS' settings.
[[File:Webhosting-ftp-password.png]]
Select the Type of FTP Password, and enter the password you'd like to use in to the Value box
=Uploading pages by ftp=▼
You access your web site using ftp (file transfer protocol). You can do this directly from some applications that allow design of web pages. Most ftp clients work with no problems.
You then find that your web site is in the /www/ directory (assuming you used a www. subdomain as the login). If you have other subdomains, such as www2.testing.me.uk then these are in a /www2/ directory, and so on.
[[File:Webhosting-ftp-indexhttp.png|300px]]
==Errors and Problems==▼
▲==FTP Errors and Problems==
*Your FTP Client Appears to be broken messages
**The client is sending ls -L to list the directory, this is invalid. In gFTP (Linux) this can be resolved in the preferences there is an option not to 'resolve remote symlinks'
*Passive mode FTP will be required if the user is behind a firewall or NAT (This will be an option in their FTP client
*Adobe Contribute
**
**The Windows command line FTP program doesn't support passive mode - use another client, sorry.
*Seem to be firewalled or blocked access to FTP:
**We will block IP addresses that use a wrong username or password multiple times. We will block an IP for an hour in these cases.
==Other Webhosting pages
[[File:aa-button.png|link=http://aa.net.uk/domains-webspace.html|Webhosting Service page on our main website]]
[[Category:Webhosting|Uploading]]
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