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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Data SIM Features

Back up to the Data SIM Category Page
From AAISP Support Site

Our 4G LTE data SIMS have the following features:

  • Small monthly cost (usage is on top)
  • Fixed/static public IPs
  • Additional routed blocks of IPs
  • Alongside our DSL services, IP addresses can fallback from the ADSL to the SIM for failover
  • Custom printed cards are available
  • Wholesale options (e.g. routing to our own LNS via L2TP)
  • No filtering
  • No blocked ports
  • No NAT
  • 4G LTE enabled (since the end of January 2017)

Basic settings:

If the connection does not work work with default settings, then use:

  • APN: m2m.aql.com
  • Roaming: Enabled

More details and ordering on our main website.

Technical details

SIM Sizes

Data SIMs are provided on a full size SIM card with push out mini-SIM, and within that a push out micro-SIM. We also print the nano-SIM outline.


APN

The APN need not be set in the UK, if required then set to:

m2m.aql.net 

Username and password are not normally needed unless using as ADSL backup or with corporate L2TP relay (see below).

The IPv4 is allocated automatically. The legacy IP (i.e. our end of PPP link) is usually not meaningful and may show as 10.64.64.64. We can route blocks of IPv4s as well. Full 1500 byte MTU is supported.

The Data SIM only works 4G LTE, and is using the Bluewave network. Bluewave have real masts on the Isle of Man, so in the rest of the UK the datasims will roam. - this is expected and doesn't affect costs. You may need to enable roaming on the device though.

SIMs can take roughly 30 minutes to suspend or activate from the Control Panel.

PIN

Default PIN for the SIM is 0000. Contact support if you need the PUK.