Email How to: SMTP Auth

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Question

How can I send email from outside the AAISP network? e.g. from a mobile phone, or from a computer that is using a different ISP to connect to the internet

Answer

You will need to use 'Authentication' and encryption (STARTTLS)- this means that when your device sends email it will also send a username and password to our servers, and they will then allow you to send email.

  • Go to the Sending email settings on your email program or device and set it to use 'Authentication'
  • Ensure you have STARTTLS or TLS enabled (on Apple devices, this is sometimes called SSL)
  • Use the same (IMAP or POP3) username and password as you do to collect email from us.

For more information see: