Category:Dropping ADSL: Difference between revisions

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A line dropping ~~sync~~ intermittently will need investigation.

A line dropping intermittently will need investigation.

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[[File:1.svg|100px|left|link=ADSL_Checks]]

== [[~~ADSL_Checks~~|1. Standard Checks]] ==

== [[ADSL Checks|1. Standard Checks]] ==

First of all, go through the standard checks, we should then be confident that the cause of the dropping is not on the customer side.

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[[File:2.svg|100px|left|link=~~Slow_ADSL_CQM~~]]

[[File:2.svg|100px|left|link=Dropping_DSL_CQM]]

== [[~~Dropping_ADSL_CQM~~|2. Check CQM Graph]] ==

== [[Dropping DSL CQM|2. Check CQM Graph]] ==

You may be able to get some clues from the graphs. Find out more here.

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[[File:3.svg|100px|left|link=Dropping_ADSL_Diagnostics]]

== [[~~Dropping_ADSL_Diagnostics~~|3. Use Diagnostic Tools]] ==

== [[Dropping ADSL Diagnostics|3. Use Diagnostic Tools]] ==

You can run tests on the line to see if they indicate a fault.

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[[File:4.svg|100px|left]]

== 4. Contact Support ==