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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Slow ADSL Diagnostics: Difference between revisions

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The tests to run when looking at a slow ADSL line are:
The tests to run when looking at a slow ADSL line are:


*[[Slow_ADSL_CQM| CQM Graphs]] From the previous step...
*[[Slow ADSL CQM|CQM Graphs]] From the previous step...
*[[Copper Line Tests]] will test the phone line for faults, and may report a fault is found.
*[[Copper Line Tests]] will test the phone line for faults, and may report a fault is found.
*[[Status Tests]] will show sync speed as well as if the line is below the Fault Threshold.
*[[Status Tests]] will show sync speed as well as if the line is below the Fault Threshold.
*[[http://wiki.aa.org.uk/BT_ADSL_Line_Profiles|SNR Reset]]If you have recently had some sort of fault fixed, then the profile (BT lines) may need to be reset. This can be done via the control pages.
*[[BT ADSL Line Profiles|SNR Reset]] If you have recently had some sort of fault fixed, then the profile (BT lines) may need to be reset. This can be done via the control pages.


[[Category:Slow ADSL|4]]
[[Category:Slow ADSL|4]]
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