VoIP - Message Only: Difference between revisions

Latest revision as of 00:23, 18 August 2018

The voicemail system can play a pre-recorded message and then hang up the call. In this case, no recording will be emailed to you. This can be useful for announcements and where you want to give a message but don't want the caller to be able to leave a message for you.

Examples of how you may use this

As a pre-recorded status announcement, -you'll then record a new message when you do have an issue:
- "We are not aware of any service affecting issues"
With a delay to say that no one is available, please call back later, here you'd want to register a phone or set also-rings:
- Sorry, we're unable to take your call at the moment, please call back or email xxx@yyy

Accessing This Feature

Access is via the Control Pages as follows:

Log in to the Control Pages with your xxx@a login
Click on the Number you want to configure
Click the 'Incoming Tab'
Set Voicemail to 'Always' (or, optionally with a delay)
Ignore the format option, as a recording will not be sent to you
Ensure not to set an email address in the Email To box

To record the greeting, see: VoIP - Voicemail

Play a message to your caller and then end the call. Leave the email box empty

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+The voicemail system can play a pre-recorded message and then hang up the call. In this case, no recording will be emailed to you.  This can be useful for announcements and where you want to give a message but don't want the caller to be able to leave a message for you.
+==Examples of how you may use this==
+*As a pre-recorded status announcement, -you'll then record a new message when you do have an issue:
+**"''We are not aware of any service affecting issues''"
+*With a delay to say that no one is available, please call back later, here you'd want to register a phone or set also-rings:
+**''Sorry, we're unable to take your call at the moment, please call back or email xxx@yyy''
 {{CPbox|#Click on the Number you want to configure
 #Click the 'Incoming Tab'
-#Set Voicemail to 'Always'
+#Set Voicemail to 'Always' (or, optionally with a delay)
 #Ignore the format option, as a recording will not be sent to you
 #Ensure not to set an email address in the Email To box}}
-The voicemail system can play a pre-recorded message and then hang up the call. In this case, no recording will be emailed to you.  This can be useful for announcements and where you want to give a message but don't want the caller to be able to leave a message for you.
 To record the greeting, see: [[VoIP - Voicemail]]
 [[File:Voip-voicemail-message-only.png|frame|none|Play a message to your caller and then end the call. Leave the email box empty]]