Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

CQM Graphs: Difference between revisions

Content deleted Content added
AA-Andrew (talk | contribs)
m Fix dead link
 
(One intermediate revision by one other user not shown)
Line 1: Line 1:
__NOTOC__<indicator name="Diagnostics">[[File:menu-spanner.svg|link=:Category:Diagnostic Tools|30px|Back up to the Diagnostics Category]]</indicator>
<indicator name="Diagnostics">[[File:menu-spanner.svg|link=:Category:Diagnostic Tools|30px|Back up to the Diagnostics Category]]</indicator>


The FireBrick 6000 routers we use provide us with Continuous Quality Monitoring of every broadband circuit. This allows us to track the quality of each and every connection in great detail. The router itself produces the graphs in real time, and can also provide csv files with accurate data for each graph.
The FireBrick 6000 routers we use provide us with Continuous Quality Monitoring of every broadband circuit. This allows us to track the quality of each and every connection in great detail. The router itself produces the graphs in real time, and can also provide csv files with accurate data for each graph.
Line 166: Line 166:
|Purple on the graph is off line, and this can be short blips if a line loses sync or longer. Notes (pins) are often added to graphs to explain why a line is off line if we know, especially when we are investigating a fault. The notes on this graph told when the BT engineer arrived and left.
|Purple on the graph is off line, and this can be short blips if a line loses sync or longer. Notes (pins) are often added to graphs to explain why a line is off line if we know, especially when we are investigating a fault. The notes on this graph told when the BT engineer arrived and left.
|[[File:Cqm-heating-small.png]]
|[[File:Cqm-heating-small.png]]
|'''Regular drops repeating every day''' e.g. Central Heating causing drops. [http://wiki.aa.org.uk/File:Cqm-heating.png View a week of these graphs] Here there is interference as the central heating goes on, the drops are regular - twice a day, at the time the heating goes on. This actually highlighted a fault in the central heating for this customer as the graphs showed no drops for 2 days running!
|'''Regular drops repeating every day''' e.g. Central Heating causing drops. [[:File:Cqm-heating.png |View a week of these graphs]] Here there is interference as the central heating goes on, the drops are regular - twice a day, at the time the heating goes on. This actually highlighted a fault in the central heating for this customer as the graphs showed no drops for 2 days running!
|}
|}