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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Packet Loss: Difference between revisions

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The best measure of loss as a simple percentage is the loss when sending full size packets (1500 bytes) which is what the data transfer protocols (like TCP) use. Even a 1% or 2% of loss of such packets can cause TCP to slow down massively. It does not work like taking away a couple of percent of speed - the data transfers keep slowing down as they keep thinking the line must be full.
The best measure of loss as a simple percentage is the loss when sending full size packets (1500 bytes) which is what the data transfer protocols (like TCP) use. Even a 1% or 2% of loss of such packets can cause TCP to slow down massively. It does not work like taking away a couple of percent of speed - the data transfers keep slowing down as they keep thinking the line must be full.


[[File:CQM-heavyloss.png|Packet loss on an idle line is always bad news).]]
[[File:CQM-heavyloss.png|Heavy packetloss.]]


Packet loss on an idle line is always bad news...
Packet loss on an idle line is always bad news...


[[File:CQM-lowloss.png|border|An FTTC line with 1-3% loss, considered a fault.]]
[[File:CQM-lowloss.png|border|An FTTC line with 1-3% loss]]


...even if only 1% (one red dot at the top is 1%)
...even if only 1% (one red dot at the top is 1%)