Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

PSTN Checks: Difference between revisions

From AAISP Support Site
Content deleted Content added
AA-Andrew (talk | contribs)
mNo edit summary
AA-Andrew (talk | contribs)
mNo edit summary
 
Line 11: Line 11:
##Is this the correct number?
##Is this the correct number?


You can also run some tests from the Control Pages: [[PSTN_Diagnostics]]
You can also run some tests from the Control Pages, see: [[PSTN Diagnostics]]
If you have a fault then please do contact Support.
If you have a fault then please do contact Support.



Latest revision as of 15:10, 17 March 2015

Usually a Phone line fault is black and white, and generally you have a problem with:

  • No dial tone
  • Unable to receive calls

If your broadband is down, then it is good to test the phone line.

  1. Plug a phone in to the test socket
    1. Do you have dial tone?
  2. Dial calling 17070, and listen to the recorded message which will read your number
    1. Is this the correct number?

You can also run some tests from the Control Pages, see: PSTN Diagnostics If you have a fault then please do contact Support.