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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

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<indicator name="Faults">[[File:Menu-emailadd.svg|link=:Category:Email_Features|30px|Back up to the Email Features Category]]</indicator>
There are 2 ways to change your Mailbox Password:


Email passwords are encrypted and cannot be seen by staff. If you have lost your password you will need to change it on our control pages. Here's how:


==1) Log in with your current email credentials==


{{CPbox|#Click on the 'Email: Setup' link to the right of your domain
If you know your current email passowrd you can log in to Clueless with your email address and current mailbox password via [http://aa.net.uk/login-clueless.html this page]. eg:
#(This page will allow you to add new mailboxes and also edit existing ones)
#Click on the Mailbox (email address) of the account you wish to change
#Enter in a new password, and optionally a reminder
#Click OK
#You can now use this new password to access your email
}}


[[File:Email-change-password.png|border]]


[[File:Email-domain-on-clueless.png|border]]
You can then click the link to change your password.


==2) Log in with your ADSL credentials==
You can log in Clueless (via [http://aa.net.uk/login-clueless.html this page]) with you main '@a' login, and edit the Mailbox under the Email Setup link. eg:


[[File:Email-domain-on-clueless.png]]
[[Category:Email Features]]


[[Category:Email]] [[Category:Email]]
[[Category:Email]] [[Category:Control Pages]]