Category:Faults: Difference between revisions

Latest revision as of 14:00, 19 March 2024

Is something broken? Broadband slow, or dropping out? PSTN of VoIP problem? Let's get it fixed! We have lots of tools available for customers to use

ADSL Faults

If you have ADSL, then these pages will help diagnose a slow, or dropping connection!

FTTC/VDSL Faults

If you have FTTC/VDSL, then these pages will help diagnose a slow, or dropping connection!

Fibre Faults

If you have FTTP/CityFibre, then these pages will help diagnose a slow, or dropping or broken connection!

Phone line Faults

If you have a physical (Openreach) phone line from with a fault, then take a look here to see what we can do

VoIP Faults

Get some help with diagnosing VoIP faults, one way audio, audio breaking up etc...

WiFi Challenges and Limitations

Some of the common problems that WiFi users experience, together with measures that can be taken to mitigate them where this is possible.

Broadband Diagnostic Tools

AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.

Contact Support:

Tel: 03333 400999 SMS: 01344 400999
Email: support@aa.net.uk
Live Chat: irc.aachat.net/a&a
Need out of hours help? / Status Page

Subcategories

This category has the following 6 subcategories, out of 6 total.

Pages in category 'Faults'

The following 3 pages are in this category, out of 3 total.

F

FTTC Faults

P

Packet Loss

S

Slow Speed Faults

@@ Line 1: / Line 1: @@
+__NOTOC__<indicator name="Front">[[File:AAwiki-128.svg|link=AAISP|30px|Back up to the Front Page]]</indicator>
-==ADSL Faults==
+{{DISPLAYTITLE:Fixing Faults and Solving Problems}}
-See: [[ADSL Faults]]
+Is something broken? Broadband slow, or dropping out? PSTN of VoIP problem? Let's get it fixed! We have lots of tools available for customers to use
-==FTTC Faults==
-See: [[FTTC Faults]]
+<div class="AAMenuRow">
-==Status Page==
+{{AAMenu|img=main-fault.svg|link=:Category:ADSL Faults|title=ADSL Faults|text=If you have ADSL, then these pages will help diagnose a slow, or dropping connection!}}
-We will post message to our [http://status.aa.net.uk Status Page] if there is a major outage, or even a particular fault affecting a specific area. [http://status.aa.net.uk status.aa.net.uk]
+{{AAMenu|img=main-fault.svg|link=:Category:FTTC Faults|title=FTTC/VDSL Faults|text=If you have FTTC/VDSL, then these pages will help diagnose a slow, or dropping connection!}}
+{{AAMenu|img=main-fault.svg|link=:Category:FTTP Faults|title=Fibre Faults|text=If you have FTTP/CityFibre, then these pages will help diagnose a slow, or dropping or broken connection!}}
-==Contact us==
+{{AAMenu|img=menu-poles.svg|link=:Category:PSTN Faults|title=Phone line Faults|text=If you have a physical (Openreach) phone line from with a fault, then take a look here to see what we can do}}
-See: [http://aa.net.uk/contact.html Contact Page]
+{{AAMenu|img=menu-voip.svg|link=:Category:VoIP Faults|title=VoIP Faults|text=Get some help with diagnosing VoIP faults, one way audio, audio breaking up etc...}}
+{{AAMenu|img=WIFI icon.svg|link=:Category:WiFi Challenges and Limitations|title=WiFi Challenges and Limitations|text=Some of the common problems that WiFi users experience, together with measures that can be taken to mitigate them where this is possible.}}
+{{AAMenu|img=menu-spanner.svg|link=:Category:Diagnostic Tools|title=Broadband Diagnostic Tools|text=AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.}}
+{{AAMenu|img=menu-contact.svg|link=|title=Contact Support:|text=*Tel: 03333 400999 SMS: 01344 400999
+*Email: [mailto:support@aa.net.uk support@aa.net.uk]
+*Live Chat: [http://aa.net.uk/kb-irc.html irc.aachat.net/a&a]
+*[[Out of Hours Help|Need out of hours help?]] / [https://aastatus.net Status Page]}}
+</div>