VoIP - CDRs: Difference between revisions

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=Call Detail Records=

CDRs are available on the Control Pages. The invoice will include an itemised bill too.

Call Detail Records (CDRs) are available on the Control Pages. The invoice will include an itemised bill too.

Note that outbound calls to Freephone numbers (e.g. 0800) will not be shown.

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==Fields on the CDR page:==

{{CPbox|#Click on, or search for, the number you want to view

#Click on the CDR link to view the Call records

}}

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==Fields on the CDR page==

*Calls in green are outbound calls from the customer

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*Calls in white/grey are calls that did not connect

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When a call is not connected, the [~~http~~://en.wikipedia.org/wiki/List_of_SIP_response_codes SIP response code] is given in place of the call length. eg, 180, 183 etc.

==Other VoIP Features:==

<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>

*Ring - the time in seconds the call rang for

*Call - The time in seconds the call lasted for after being answered.

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**When a call is not connected, the [https://en.wikipedia.org/wiki/List_of_SIP_response_codes SIP response code] is given in place of the call length. e.g., 180, 183 etc.

*Rate - the [https://www.aa.net.uk/voice-and-mobile/prices/call-prices/ rate code] of the call, e.g. 01 is a UK 01 number, fm are mobile numbers

[[Category:VoIP Features]]

[[Category:VoIP]]

[[Category:VoIP Logging]]